Details

Conversation


EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
390
LatestTicket
CreatedAt
8/12/2020 9:14:40 AM
UpdatedAt
7/21/2021 9:21:28 AM
Subject
no valid query details submitted
Description
no valid query details submitted
Priority
Disposition
27
ConversationType
3
Parent
Account
546
OpenedBy
1
AssignedTo
1
Region
2
Department
23
QueryType
1
SubQueryType
44
Escalation
EscalationCron
History
[{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-07T09:18:09.236Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T13:24:01.117Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T09:21:22.276Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
44
CreatedBy1
UpdatedBy1
ResolvedAt
7/21/2021 9:21:28 AM
Thread
ResolvedBy
1
WasCreatedByCustomer
HasIvrcall
Creator
1
Updator
14