Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
4393
-
LatestTicket
-
-
CreatedAt
-
5/25/2021 7:46:27 AM
-
UpdatedAt
-
8/8/2021 6:01:37 AM
-
Subject
-
Late termination
-
Description
-
Late termination <br/><b>Journal Number</b>: [043033]<br/><b>Journal Amount</b>: [-R39454.03]
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
3730
-
OpenedBy
-
-
AssignedTo
-
8
-
Region
-
2
-
Department
-
23
-
QueryType
-
6
-
SubQueryType
-
107
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-05-25T07:46:43.310Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-05-25T07:53:29.299Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-05-28T09:56:08.151Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-05-31T08:07:34.464Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
6
-
Subcategory
-
107
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
8/8/2021 6:01:37 AM
-
Thread
-
-
ResolvedBy
-
8
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
3