Details

EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer: 4378
LatestTicket
CreatedAt: 5/25/2021 6:38:32 AM
UpdatedAt: 7/21/2021 12:28:59 PM
Subject: no valid query details submitted
Description: no valid query details submitted
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Disposition: 27
ConversationType: 3
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Account
OpenedBy
AssignedTo: 8
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-05-25T06:39:04.086Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-14T08:00:29.582Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:29:13.649Z"}]
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UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 12:28:59 PM
Thread
ResolvedBy: 8
WasCreatedByCustomer
HasIvrcall
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Updator: 14