Details
Conversation
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EscalationLevel
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0
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LatestCall
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95015
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LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
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387
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LatestTicket
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CreatedAt
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8/11/2020 9:57:57 AM
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UpdatedAt
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11/13/2021 12:28:54 PM
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Subject
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Log Query
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Description
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Journal Done
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Priority
-
-
Disposition
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27
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ConversationType
-
3
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Parent
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-
Account
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541
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OpenedBy
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39
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AssignedTo
-
39
-
Region
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2
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Department
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23
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QueryType
-
1
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SubQueryType
-
-
Escalation
-
-
EscalationCron
-
-
History
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[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T07:15:05.164Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-13T12:28:54.603Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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8
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Subcategory
-
50
-
CreatedBy1
-
-
UpdatedBy1
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17
-
ResolvedAt
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11/13/2021 12:28:54 PM
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Thread
-
-
ResolvedBy
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39
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
39
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Updator
-
17