Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

4356

LatestTicket

CreatedAt

5/24/2021 8:29:16 AM

UpdatedAt

3/28/2022 6:35:04 AM

Subject

leak credit

Description

Journal Done<br/><b>Journal Number</b>: [469891]<br/><b>Journal Amount</b>: [-R3,958.92]

Priority

Disposition

27

ConversationType

3

Parent

Account

3701

OpenedBy

AssignedTo

5

Region

2

Department

23

QueryType

1

SubQueryType

49

Escalation

EscalationCron

History

[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-05-24T08:29:18.698Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-13T10:45:29.037Z"},{"op":"R","uid":"25","un":"ernelizef","dt":"2021-08-09T15:21:49.771Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

49

CreatedBy1

UpdatedBy1

ResolvedAt

3/28/2022 6:35:04 AM

Thread

ResolvedBy

5

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

25