Details

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IsOpen
Customer: 4335
LatestTicket
CreatedAt: 5/21/2021 11:35:47 AM
UpdatedAt: 5/17/2022 8:51:08 AM
Subject: Water query - overcharge
Description: Water query - overcharge
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3683
OpenedBy
AssignedTo: 20
Region: 2
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron: 2239
History: [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-05-21T11:35:20.348Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-05-21T11:36:19.766Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-05-21T11:36:20.045Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-05-21T11:36:23.349Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-03T08:32:01.762Z"}]
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UpdatedBy
Category: 1
Subcategory: 50
CreatedBy1
UpdatedBy1: 11
ResolvedAt: 5/17/2022 8:51:08 AM
Thread
ResolvedBy: 20
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HasIvrcall
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Updator: 11