Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4323
LatestTicket
CreatedAt
5/21/2021 8:56:23 AM
UpdatedAt
2/26/2023 10:39:03 AM
Subject
LATE TERMINATION
Description
LATE TERMINATION<div><br></div><div>QRC RESPONSE: SERVICES HAVE BEEN TRANSFERRED TO NEW OWNERS ACCOUNT 10422717.</div><div>INTEREST TO BE REVERSED ON PREVIOUS OWNERS ACCOUNT, SO THAT ACCOUNT CAN BE CLEARED AND CLOSED.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3671
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-05-21T08:55:56.319Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-05-21T08:56:49.533Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-09-07T07:36:30.221Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
107
CreatedBy1
UpdatedBy1
ResolvedAt
2/26/2023 10:39:03 AM
Thread
143264
ResolvedBy
10
WasCreatedByCustomer
HasIvrcall
Creator
Updator
10