Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

4317

LatestTicket

CreatedAt

5/21/2021 6:49:23 AM

UpdatedAt

5/27/2021 4:24:21 AM

Subject

6 months policy journal done

Description

6 months policy journal done<br/><b>Journal Number</b>: [358619]<br/><b>Journal Amount</b>: [1594.00]

Priority

Disposition

27

ConversationType

3

Parent

Account

3666

OpenedBy

AssignedTo

12

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"6","un":"lusandad","dt":"2021-05-21T06:48:56.340Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-21T13:35:49.905Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

95

CreatedBy1

UpdatedBy1

ResolvedAt

5/27/2021 4:24:21 AM

Thread

ResolvedBy

12

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

12