Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4314
LatestTicket
CreatedAt
5/20/2021 1:35:12 PM
UpdatedAt
2/26/2023 10:15:15 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.&nbsp;<div><br></div><div>QRC RESPONSE: NO SERVICES CONNECTED TO THIS ACCOUNT NUMBER, SEND EMAIL TO BILLING TO ASSIST.</div><div>NO SERVICES CHARGED ONLY INTEREST ON ACCOUNT.</div>
Priority
Disposition
23
ConversationType
3
Parent
Account
3663
OpenedBy
AssignedTo
5
Region
2
Department
1
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2228
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-20T13:38:53.081Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T11:47:51.999Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
143256
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
10