Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4301
LatestTicket
CreatedAt
5/20/2021 10:02:19 AM
UpdatedAt
3/20/2023 11:44:15 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.&nbsp;<div><br></div><div><b><u>QRC RESPONSE: Query Closed due to insufficient information.</u></b></div><div>Last payment on account is dated July 2020</div><div>Consumer to visit credit control to settle the outstanding debt or enter an arrangement.</div><div><br></div><div>If any leaks were repaired, consumer may log a new query and upload a signed copy of the plumbers letter stating what was repaired with the date of repairs.</div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3651
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2222
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-20T10:05:59.315Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/14/2022 9:15:23 AM
Thread
144480
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2