Details
Conversation
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EscalationLevel
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0
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LatestCall
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94145
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LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
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380
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LatestTicket
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CreatedAt
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8/10/2020 9:56:48 AM
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UpdatedAt
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11/13/2021 12:26:12 PM
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Subject
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water
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Description
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account adjusted 08/2020
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Priority
-
-
Disposition
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27
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ConversationType
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3
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Parent
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-
Account
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534
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OpenedBy
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32
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AssignedTo
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32
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Region
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3
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Department
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23
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QueryType
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1
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SubQueryType
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44
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Escalation
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-
EscalationCron
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-
History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-24T10:19:13.359Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-13T12:25:36.607Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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1
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Subcategory
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96
-
CreatedBy1
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-
UpdatedBy1
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12
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ResolvedAt
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11/13/2021 12:26:12 PM
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Thread
-
-
ResolvedBy
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32
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
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32
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Updator
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12