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LatestCall
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IsOpen
Customer
4288
LatestTicket
CreatedAt
5/20/2021 8:31:00 AM
UpdatedAt
11/14/2022 10:10:42 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.&nbsp;<div><br></div><div>QRC RESPONSE: Query Closed&nbsp;</div><div>Charges are based on recorded consumption.&nbsp;</div><div>Consumer to log a new query and provide more information as to the nature of their query.</div><div>It is also recommended for the consumer to appoint a plumber to have the premises assesses for any potential leaks&nbsp;</div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3642
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2204
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-20T08:34:39.540Z"}]
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UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/14/2022 10:10:41 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
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3