Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
4285
LatestTicket
CreatedAt
5/20/2021 8:09:20 AM
UpdatedAt
2/26/2023 9:08:59 AM
Subject
PLUMBERS LETTER - WATER LEAK REPAIRED
Description
WATER LEAK REPAIRED AND PLUMBERS LETTER SUBMITTED. KINDLY INVESTIGATE AND RESOLVE.<br><b>Journal Number</b>: [963731]<div><br></div><div>QRC RESPONSE: Journal pending authorization on review.</div><div><br></div>
Priority
Disposition
24
ConversationType
3
Parent
Account
3638
OpenedBy
AssignedTo
17
Region
4
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-20T08:13:00.091Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-24T08:30:18.739Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
10