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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
4283
LatestTicket
CreatedAt
5/20/2021 6:51:51 AM
UpdatedAt
6/19/2022 11:50:27 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.&nbsp;<div><br></div><div><div>Internal leak reported by Waterworks in Nov 2018 on control no: 649292</div><div>Consumer to appoint a plumber to trace and repair internal leak, then log a new query by submitting a signed copy of the plumbers letter stating what was repaired, date of repairs and property details. Account currently affected with stage 3 punitive tariffs as consumptions exceeds 20+kl<br></div><div><br></div></div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3636
OpenedBy
AssignedTo
4
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2202
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-20T06:55:31.384Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
6/19/2022 11:50:27 AM
Thread
133588
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3