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4268
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CreatedAt
5/19/2021 12:27:30 PM
UpdatedAt
11/13/2022 11:36:15 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.&nbsp;<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Charges are based on recorded consumption.&nbsp;</div><div>Account was in arrears due to no payments since 2018/08, but account closed due to sale of property.</div>
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27
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3
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3623
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5
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2
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23
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1
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67
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2191
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-19T12:31:11.047Z"}]
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1
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67
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ResolvedAt
11/13/2022 11:36:14 AM
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3
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HasIvrcall
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3