Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
4263
LatestTicket
CreatedAt
5/19/2021 11:50:14 AM
UpdatedAt
3/28/2022 6:35:04 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account. <div>leak cr journal processed 201809-202109</div><br/><b>Journal Number</b>: [741221]<br/><b>Journal Amount</b>: [277546.06]
Priority
Disposition
27
ConversationType
3
Parent
Account
3619
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2185
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
2
ResolvedAt
3/28/2022 6:35:04 AM
Thread
123566
ResolvedBy
5
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
2