Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
4262
LatestTicket
CreatedAt
5/19/2021 11:30:23 AM
UpdatedAt
2/26/2023 8:29:22 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account. <div>6 months policy journal processed for 20210222 period.<br></div><br/><b>Journal Number</b>: [741937]
Priority
Disposition
27
ConversationType
3
Parent
Account
3617
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2184
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-19T11:34:04.885Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-05T08:02:20.246Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2022-03-30T09:45:12.854Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
6
ResolvedAt
2/26/2023 8:29:22 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
6