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CreatedAt
5/19/2021 10:19:36 AM
UpdatedAt
5/19/2022 7:53:10 AM
Subject
WATER QUERY AND SUBMIT PLUMBERS LETTER
Description
No leak detected on the specified date, leak found in 2015/2016, consumer needs to submit a leak letter for that period. 
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27
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3610
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77
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[{"op":"R","uid":"18","un":"lindan","dt":"2021-05-19T10:23:17.968Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-05-19T10:29:32.166Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2022-02-27T06:36:36.964Z"}]
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ResolvedAt
5/19/2022 7:53:10 AM
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124704
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