Details

Conversation

EscalationLevel
LatestCall
LatestChat
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LatestEmail
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Campaign
IsOpen
Customer
4241
LatestTicket
CreatedAt
5/19/2021 7:52:30 AM
UpdatedAt
11/13/2022 9:08:07 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.&nbsp;<div><b>Note from QRC </b>:Plumbers letter received no leak detected.</div><div><br></div><div>QRC RESPONSE: Query resolved 2022/04 with a credit adjustment and account has since been closed</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3598
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2167
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-19T07:56:12.041Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-20T13:23:28.169Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/13/2022 9:08:00 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3