Details
Conversation
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LatestCall
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LatestChat
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Campaign
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IsOpen
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Customer
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4233
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LatestTicket
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CreatedAt
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5/18/2021 10:50:29 AM
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UpdatedAt
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8/6/2021 1:36:38 PM
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Subject
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HIGH WATER CONSUMPTION
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Description
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HIGH WATER CONSUMPTION. KINDLY INVESTIGATE AND RESOLVE.<div>journal authorized 6/8/21 - query resolved</div><br/><b>Journal Amount</b>: [72961.00]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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3586
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OpenedBy
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AssignedTo
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14
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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2162
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History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-18T10:54:11.863Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-06T13:34:10.771Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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67
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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8/6/2021 1:36:38 PM
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Thread
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ResolvedBy
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14
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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2