Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4225
LatestTicket
CreatedAt
5/18/2021 9:46:30 AM
UpdatedAt
11/14/2022 10:17:22 AM
Subject
HIGH WATER CONSUMPTION
Description
CONSUMER QUERYING HIGH WATER CONSUMPTION. KINDLY INVESTIGATE AND RESOLVE.<div>Consumer to submit a plumbers letter&nbsp;<br></div><div><br></div><div>QRC RESPONSE: Query Closed&nbsp;</div><div>Query is unclear as to which period is under dispute.</div><div>Consumption is based on recorded usage on the meter.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3580
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2155
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-18T09:50:13.225Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/14/2022 10:17:22 AM
Thread
134366
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3