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CreatedAt
5/18/2021 8:56:37 AM
UpdatedAt
2/26/2023 7:56:52 AM
Subject
6 MONTH POLICY 2020.04
Description
<span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px;">Meter back charged due to Unread period older than 6 months (6 Month Policy) IN 2020.04</span><br/><b>Journal Number</b>: [556072]
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27
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3
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3577
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5
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4
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23
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95
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History
[{"op":"R","uid":"4","un":"babalwam","dt":"2021-05-18T09:00:20.311Z"}]
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95
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ResolvedAt
2/26/2023 7:56:52 AM
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6
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HasIvrcall
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