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LatestCall
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IsOpen
Customer
4219
LatestTicket
CreatedAt
5/18/2021 8:01:53 AM
UpdatedAt
11/13/2022 12:32:03 PM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.&nbsp;<div><br></div><div>Consumer needs to submit a plumbers letter if any leaks were fixed on the property.<br></div><div><br></div><div>QRC RESPONSE: Query Closed due to insufficient information</div><div>Charges are based on consumption recorded on the meter.</div><div>Consumer to log a new query and provide more details as to the nature of the query, ie:<br></div><div>If any leaks were repaired, to upload a signed copy of the plumbers letter stating what was repaired with date of repairs.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3573
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2150
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-18T08:01:28.980Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/13/2022 12:32:03 PM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
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Updator
3