Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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4218
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LatestTicket
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CreatedAt
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5/18/2021 7:59:47 AM
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UpdatedAt
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1/20/2023 10:34:29 AM
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Subject
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WATER QUERY
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Description
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WATER QUERY<div><br></div><div>Six Months policy Due<br></div><div>QRC Response ;DATE 11/01/2023</div><div>SIX MONTHS POLICY APPLIED FRO 11/2021 PERIOD.</div><div>jOURNAL CAPTURED ,SUBMITTED FOR REIVIEW AND AUTHORIZATION.</div><br/><b>Journal Number</b>: [502923]
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Priority
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Disposition
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24
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ConversationType
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3
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Parent
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Account
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3572
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OpenedBy
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AssignedTo
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5
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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2149
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History
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[{"op":"R","uid":"18","un":"lindan","dt":"2021-05-18T08:03:55.580Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-05-18T08:05:17.247Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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67
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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12