Details

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IsOpen
Customer: 4212
LatestTicket
CreatedAt: 5/18/2021 6:53:31 AM
UpdatedAt: 2/2/2022 12:28:44 PM
Subject: High water consumption
Description: Kindly investigate high water charges raised on this account. Query close on stage 3 tarrif consumer has to provide more information.
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3567
OpenedBy
AssignedTo: 72
Region: 2
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron: 2143
History: [{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-18T06:53:19.315Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-08-05T07:49:33.741Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-08-05T07:56:14.732Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-08-05T07:56:23.225Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-08-05T08:36:45.464Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-08-05T08:38:19.312Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-06T11:00:27.565Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 67
CreatedBy1
UpdatedBy1
ResolvedAt: 2/2/2022 12:28:44 PM
Thread
ResolvedBy: 73
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 20