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CreatedAt
5/17/2021 4:54:10 PM
UpdatedAt
10/27/2022 12:29:35 PM
Subject
apply 6mth policy
Description
2020/08/21 back charge of 16mth<div>2020/09-current high consumption</div><div><br></div><div>QRC RESPONSE: Query Closed</div><div>June 2022 write off cleared debt</div>
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[{"op":"R","uid":"25","un":"ernelizef","dt":"2021-05-17T16:53:46.688Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-01T10:57:41.221Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-03-02T11:34:51.367Z"}]
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10/27/2022 12:29:34 PM
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