Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4202
LatestTicket
CreatedAt
5/17/2021 11:48:36 AM
UpdatedAt
11/17/2022 1:51:51 PM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account. Phone the consumer requesting a plumbers letters.<div><br></div><div>QRC RESPONSE: Query Closed due to insufficient information and irregular payment history.</div><div>Consumer to log a new query and provide more details as to the period under query and to submit any supporting documentation if any leaks were repaired.</div><div>Account last paid Oct 2021.&nbsp;</div><div><br></div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3561
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2141
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-17T11:48:11.727Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-08-05T08:43:17.066Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-08-05T09:03:59.607Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/17/2022 1:51:50 PM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3