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4177
LatestTicket
CreatedAt
5/17/2021 7:12:30 AM
UpdatedAt
3/28/2022 7:10:22 AM
Subject
High electricity charges
Description
Kindly investigate high electricity charges raised on this account.&nbsp;<div><br></div><div>6 months policy journal done for 202009 period</div><br/><b>Journal Number</b>: [880193]<br/><b>Journal Amount</b>: [69463.89]
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27
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3
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Account
3541
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11
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2
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23
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2
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44
Escalation
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2111
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-17T07:16:14.041Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-14T09:37:34.703Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-14T10:45:06.673Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-12-13T11:14:13.148Z"}]
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2
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101
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2
ResolvedAt
3/28/2022 7:10:22 AM
Thread
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11
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HasIvrcall
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2