Details

Conversation


EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
368
LatestTicket
CreatedAt
8/6/2020 1:26:30 PM
UpdatedAt
11/20/2021 7:54:04 AM
Subject
Water query
Description
Leakage (burst pipes) consumer submit a plumbers letter
Priority
Disposition
27
ConversationType
3
Parent
Account
517
OpenedBy
14
AssignedTo
14
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
11/20/2021 7:54:04 AM
Thread
ResolvedBy
14
WasCreatedByCustomer
HasIvrcall
Creator
14
Updator
11