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CreatedAt
5/14/2021 8:50:36 AM
UpdatedAt
8/14/2021 9:29:42 AM
Subject
HIGH ELECTRICITY QUERY
Description
CONSUMER QUERYING HIGH ELECTRICITY CONSUMPTION FOR AUGUST 2020. KINDLY INVESTIGATE AND RESOLVE.<div>Account is inorder.</div>
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Disposition
27
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3
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Account
3535
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AssignedTo
14
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2
Department
23
QueryType
2
SubQueryType
44
Escalation
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2108
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-14T08:50:38.636Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-14T09:19:32.792Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-14T09:27:49.306Z"}]
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2
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44
CreatedBy1
UpdatedBy1
ResolvedAt
8/14/2021 9:29:42 AM
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14
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12