Details

Conversation


EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
366
LatestTicket
CreatedAt
8/6/2020 9:04:18 AM
UpdatedAt
5/19/2022 7:51:12 AM
Subject
balance on previous owner account
Description
Late termination
Priority
Disposition
27
ConversationType
3
Parent
Account
515
OpenedBy
16
AssignedTo
16
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-07-13T09:35:36.216Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-13T09:36:06.044Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T07:47:54.301Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-16T11:09:53.877Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T07:41:29.149Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
107
CreatedBy1
UpdatedBy1
ResolvedAt
5/19/2022 7:51:12 AM
Thread
ResolvedBy
16
WasCreatedByCustomer
HasIvrcall
Creator
16
Updator
14