Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4139
LatestTicket
CreatedAt
5/13/2021 11:33:54 AM
UpdatedAt
11/9/2022 12:41:06 PM
Subject
WATER QUERY
Description
kindly investigate high water charges raised on this account.<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Consumer to log a new query by uploading signed copies of plumbers letters for all repairs done.</div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3515
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
2097
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-13T11:33:33.170Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-22T07:57:27.813Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
95
CreatedBy1
UpdatedBy1
ResolvedAt
11/9/2022 12:41:05 PM
Thread
134522
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3