Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
4134
-
LatestTicket
-
-
CreatedAt
-
5/13/2021 10:15:24 AM
-
UpdatedAt
-
7/3/2022 12:25:19 PM
-
Subject
-
water query
-
Description
-
high water consumption. the current reading 0025
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
3510
-
OpenedBy
-
-
AssignedTo
-
13
-
Region
-
4
-
Department
-
23
-
QueryType
-
77
-
SubQueryType
-
67
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"199","un":"siphokazin","dt":"2021-05-13T10:15:45.602Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
77
-
Subcategory
-
67
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
7/3/2022 12:25:19 PM
-
Thread
-
134508
-
ResolvedBy
-
4
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
4