Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
4124
-
LatestTicket
-
-
CreatedAt
-
5/13/2021 9:53:48 AM
-
UpdatedAt
-
5/16/2023 6:38:56 AM
-
Subject
-
Leak credit
-
Description
-
Kindly assess a leak that was investigated on 08/2020<br/><b>Journal Number</b>: [643454]<br/><b>Journal Amount</b>: [137554.87]
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
3500
-
OpenedBy
-
-
AssignedTo
-
17
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
96
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-05-13T09:53:58.151Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
96
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
5/16/2023 6:38:47 AM
-
Thread
-
134504
-
ResolvedBy
-
2
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
2