Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 4125
LatestTicket
CreatedAt: 5/13/2021 9:31:43 AM
UpdatedAt: 2/25/2023 10:12:01 AM
Subject: WATER QUERY
Description: WATER QUERY.<div>QRC Response :DATE 25/02/2023</div><div>Six months policy applied for 08/2019 period</div><div>Consumer to submit Plumbers report for high consumption period .<br><div><br></div></div>
Priority
Disposition: 30
ConversationType: 3
Parent
Account: 3501
OpenedBy
AssignedTo: 15
Region: 3
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron: 2069
History: [{"op":"R","uid":"18","un":"lindan","dt":"2021-05-13T09:31:22.887Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T09:37:37.768Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 12