Details

EscalationLevel
LatestCall
LatestChat
LatestSms
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Campaign
IsOpen
Customer: 4118
LatestTicket
CreatedAt: 5/13/2021 8:34:50 AM
UpdatedAt: 5/19/2022 7:53:10 AM
Subject: WATER QUERY
Description: WATER QUERY
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3494
OpenedBy
AssignedTo: 18
Region: 2
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron: 2062
History: [{"op":"R","uid":"18","un":"lindan","dt":"2021-05-13T08:35:02.103Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-05-13T09:00:27.164Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T09:02:10.603Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-13T10:23:19.730Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 13
ResolvedAt: 5/19/2022 7:53:10 AM
Thread
ResolvedBy: 18
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 13