Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 4114
LatestTicket
CreatedAt: 5/13/2021 8:00:05 AM
UpdatedAt: 8/15/2021 10:08:00 AM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3490
OpenedBy
AssignedTo: 15
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-05-13T08:00:26.227Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-14T08:04:44.545Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:27:04.835Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-15T10:07:24.741Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 8/15/2021 10:08:00 AM
Thread
ResolvedBy: 15
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 6