Details

EscalationLevel
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IsOpen
Customer: 4111
LatestTicket
CreatedAt: 5/13/2021 7:02:11 AM
UpdatedAt: 10/13/2022 6:37:00 AM
Subject: water query
Description: leak rebate applied Journal Number: [undefined] Journal Amount: [55496.94]
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3487
OpenedBy
AssignedTo: 17
Region: 2
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron: 2040
History: [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-05-13T07:02:14.647Z"},{"op":"R","uid":"26","un":"nobulalim","dt":"2021-05-13T07:02:24.011Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T08:50:55.487Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-19T10:23:09.529Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-19T10:26:10.869Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-04-11T06:49:21.013Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-05-13T06:18:47.506Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 13
ResolvedAt: 10/13/2022 6:36:50 AM
Thread
ResolvedBy: 2
WasCreatedByCustomer
HasIvrcall
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Updator: 2