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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
4104
LatestTicket
CreatedAt
5/12/2021 1:17:43 PM
UpdatedAt
10/22/2022 10:10:54 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.<div><br></div><div><b><u>QRC RESPONSE: QUERY CLOSED</u></b></div><div>There is no unread period that exceeds 06 months.</div><div>Waterworks reported an internal leak in Nov 2021.</div><div><b>Consumer to log a new query by uploading a signed copy of the plumbers letter if repairs were done</b></div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3483
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2036
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-12T13:18:11.555Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T08:43:00.519Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-19T08:04:08.831Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
10/22/2022 10:10:54 AM
Thread
134496
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3