Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4099
LatestTicket
CreatedAt
5/12/2021 12:51:09 PM
UpdatedAt
2/25/2023 9:06:02 AM
Subject
Late Termination
Description
Late termination&nbsp;<br>QRC Response :DATE 25/02/2023<div>Account terminated ,Debt written off 01/2023</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3479
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
6
SubQueryType
59
Escalation
EscalationCron
2033
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-05-12T12:50:49.100Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T14:00:01.611Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T08:41:06.131Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
60
CreatedBy1
UpdatedBy1
14
ResolvedAt
2/25/2023 9:06:01 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12