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LatestCall
LatestChat
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Campaign
IsOpen
Customer
4096
LatestTicket
CreatedAt
5/12/2021 12:39:29 PM
UpdatedAt
5/27/2021 4:26:29 AM
Subject
Late termination
Description
The property has been sold and consumer wants clearance. Reversal of services was done from 2010/02-2021/04. Handover interest reversal was also done.<br><b>Journal Number</b>: [BJ71548756]<br/><b>Journal Amount</b>: [49599]
Priority
Disposition
27
ConversationType
3
Parent
Account
3478
OpenedBy
AssignedTo
75
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
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History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-05-12T12:39:36.919Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-05-12T12:49:28.139Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-25T08:02:18.483Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
107
CreatedBy1
UpdatedBy1
ResolvedAt
5/27/2021 4:26:29 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
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12