Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
4093
LatestTicket
CreatedAt
5/12/2021 11:52:42 AM
UpdatedAt
2/26/2023 6:33:58 AM
Subject
SEWERAGE NOT BILLED
Description
SEWERAGE NOT BILLED ON ACCOUNT. KINDLY INVESTIGATE AND RESOLVE.<div>QRC Response :DATE 26/02/2023</div><div>Email sent to Billing department to investigate and add the charge .</div>
Priority
Disposition
30
ConversationType
3
Parent
Account
3475
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
93
SubQueryType
58
Escalation
EscalationCron
2018
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-12T11:56:33.028Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T08:33:10.226Z"}]
CreatedBy
UpdatedBy
Category
93
Subcategory
117
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
12