Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 4092
LatestTicket
CreatedAt: 5/12/2021 11:41:31 AM
UpdatedAt: 2/25/2023 10:44:51 AM
Subject: SEWERAGE NOT BILLED
Description: CONSUMER NOT BILLED FOR SEWERAGE ON ACCOUNT. KINDLY INVESTIGATE AND RESOLVE.<div>QRC Response :DATE 25/02/2023</div><div>Email sent to Billing department to investigate and add the charge .</div>
Priority
Disposition: 30
ConversationType: 3
Parent
Account: 3474
OpenedBy
AssignedTo: 5
Region: 2
Department: 23
QueryType: 93
SubQueryType: 58
Escalation
EscalationCron: 2015
History: [{"op":"R","uid":"14","un":"asandag","dt":"2021-05-12T11:45:22.646Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T08:28:49.506Z"}]
CreatedBy
UpdatedBy
Category: 93
Subcategory: 117
CreatedBy1
UpdatedBy1: 14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 12