Details

EscalationLevel
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IsOpen
Customer: 4071
LatestTicket
CreatedAt: 5/12/2021 8:11:33 AM
UpdatedAt: 2/18/2022 9:28:01 AM
Subject: High water consumption
Description: kindly investigate high water charges raised on this account.<div><br></div><div>Journal processed and approved. Query resolved.</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3447
OpenedBy
AssignedTo: 72
Region: 2
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron: 1988
History: [{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-12T08:11:12.810Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T08:16:03.637Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-07T13:45:36.420Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-09T13:50:40.035Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-14T14:10:26.918Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-15T11:16:09.616Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-18T09:28:01.446Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 214
ResolvedAt: 2/18/2022 9:28:01 AM
Thread
ResolvedBy: 73
WasCreatedByCustomer
HasIvrcall
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Updator: 214