Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4064
LatestTicket
CreatedAt
5/12/2021 7:03:39 AM
UpdatedAt
5/19/2022 7:53:10 AM
Subject
WATER QUERY
Description
WATER QUERY<div>Journal processed and approved. Query resolved.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3439
OpenedBy
AssignedTo
18
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1980
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-05-12T07:03:18.332Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-05-12T07:04:35.058Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T08:08:23.710Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-14T12:54:38.037Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
214
ResolvedAt
5/19/2022 7:53:10 AM
Thread
ResolvedBy
18
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214