Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 4060
LatestTicket
CreatedAt: 5/12/2021 6:45:58 AM
UpdatedAt: 3/28/2022 6:35:04 AM
Subject: BASIC ELECTRICTY CHARGED ALONG WITH PREPAID METER
Description: REMOVED BASIC ELECTRICITY CHARGE<br/><b>Journal Number</b>: [547642]
Priority
Disposition: 24
ConversationType: 3
Parent
Account: 3437
OpenedBy
AssignedTo
Region: 3
Department: 23
QueryType: 2
SubQueryType: 103
Escalation
EscalationCron
History: [{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-12T06:46:09.019Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-12T06:46:17.982Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T08:06:44.613Z"}]
CreatedBy
UpdatedBy
Category: 2
Subcategory: 101
CreatedBy1
UpdatedBy1: 14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14