Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 4053
LatestTicket
CreatedAt: 5/11/2021 11:19:10 AM
UpdatedAt: 2/12/2022 9:32:59 AM
Subject: high water consumption
Description: high water charges
Priority
Disposition: 30
ConversationType: 3
Parent
Account: 3430
OpenedBy
AssignedTo
Region: 2
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron: 1962
History: [{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-11T11:19:11.721Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T08:01:27.813Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-12-10T07:59:22.822Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2022-02-12T09:32:59.606Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14