Details

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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
4047
LatestTicket
CreatedAt
5/11/2021 11:07:51 AM
UpdatedAt
2/13/2022 8:35:27 AM
Subject
High water consumption
Description
kindly investigate high water consumption charges raised on this account.<div>account dosed not qualify for 6 months&nbsp; policy, interims were more than the actual charge and the meter was not read for 5 months.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3424
OpenedBy
AssignedTo
72
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1957
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-11T11:07:53.079Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T07:56:50.064Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-13T08:33:09.439Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
6
ResolvedAt
2/13/2022 8:35:27 AM
Thread
ResolvedBy
73
WasCreatedByCustomer
HasIvrcall
Creator
Updator
6