Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
4035
-
LatestTicket
-
-
CreatedAt
-
5/11/2021 10:33:39 AM
-
UpdatedAt
-
2/13/2022 10:34:31 AM
-
Subject
-
HIGH WATER CONSUMPTION 6 MONTH POLICY
-
Description
-
six months policy applied<br/><b>Journal Number</b>: [768871]
-
Priority
-
-
Disposition
-
24
-
ConversationType
-
3
-
Parent
-
-
Account
-
3414
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
4
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
67
-
Escalation
-
-
EscalationCron
-
1948
-
History
-
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-11T10:37:42.814Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T07:40:13.687Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2022-02-13T10:32:32.392Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
101
-
CreatedBy1
-
-
UpdatedBy1
-
12
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
12