Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer: 4034
LatestTicket
CreatedAt: 5/11/2021 10:27:17 AM
UpdatedAt: 2/13/2022 10:07:08 AM
Subject: HIGH WATER CONSUMPTION
Description: HIGH WATER CONSUMPTION<div>ACCOUNT DOES NOT QUALIFY FOR POLICY,POSSIBLE LEAK</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3413
OpenedBy
AssignedTo: 14
Region: 2
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron: 1946
History: [{"op":"R","uid":"14","un":"asandag","dt":"2021-05-11T10:31:09.498Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T07:38:51.847Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-02-13T10:06:30.768Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 15
ResolvedAt: 2/13/2022 10:07:08 AM
Thread: 123776
ResolvedBy: 14
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 15